Privacy Policy
Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obliged to provide your data. Failure to provide such data will have no consequences. This only applies unless otherwise stated in the following processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.
Server Log Files
You can visit our website without providing any personal information.
Each time you access our website, usage data is transmitted by your internet browser to us or our web hosting/IT service provider and stored in protocol data (server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the volume of data transmitted, and the requesting provider.
Processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in ensuring the smooth operation of our website and improving our services.
Contact
Data Controller
Please contact us if you wish. The controller responsible for data processing is:
Ralf Vogel
Sacktannen 1a
19057 Schwerin
Germany
Phone: +49 385 7733772
E-mail: rv@greenlife.de
Customer-Initiated Contact by E-mail
If you contact us by e-mail on your own initiative, we collect your personal data (name, e-mail address, and message content) only to the extent provided by you. The data processing serves the purpose of handling and responding to your enquiry.
If the contact serves the implementation of pre-contractual measures (e.g. advice regarding purchase interest or preparation of a quotation) or relates to a contract already concluded between you and us, this processing is carried out on the basis of Art. 6 (1) lit. b GDPR.
If the contact is made for other reasons, processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in processing and responding to your enquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Art. 6 (1) lit. f GDPR.
We use your e-mail address solely for processing your enquiry. Your data will subsequently be deleted in accordance with statutory retention periods unless you have consented to further processing and use.
Collection and Processing When Using the Contact Form
When using our contact form, we collect your personal data (name, e-mail address, and message content) only to the extent provided by you. Data processing serves the purpose of establishing contact.
If the contact serves pre-contractual measures or concerns an existing contractual relationship, processing is based on Art. 6 (1) lit. b GDPR.
If the contact is made for other reasons, processing is based on Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in processing and responding to your enquiry. You may object to this processing at any time for reasons arising from your particular situation.
Your e-mail address will only be used to process your request. Your data will then be deleted in accordance with statutory retention periods unless you have consented to further processing and use.
WhatsApp Business
If you contact us via WhatsApp, we use the WhatsApp Business service provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("WhatsApp"). If you are located outside the European Economic Area, the service is provided by WhatsApp Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.
Data processing serves the purpose of handling and responding to your enquiry. For this purpose, we collect and process your mobile phone number stored with WhatsApp, your name (if provided), and any other information you voluntarily provide.
The data is transferred by WhatsApp to servers of Meta Platforms Inc. in the USA. An adequacy decision exists for the USA under the EU-U.S. Data Privacy Framework (DPF). Meta Platforms Inc. has certified under the DPF and is committed to complying with European data protection principles.
If your enquiry concerns pre-contractual measures or an existing contract, processing is based on Art. 6 (1) lit. b GDPR. Otherwise, processing is based on Art. 6 (1) lit. f GDPR due to our legitimate interest in providing a fast and efficient communication channel.
Your personal data will only be used to process your enquiry and will subsequently be deleted in accordance with statutory retention obligations unless you have consented to further processing.
Further information can be found at:
https://www.whatsapp.com/legal/#terms-of-service
https://www.whatsapp.com/legal/#privacy-policy
Customer Account and Orders
Customer Account
When opening a customer account, we collect personal data to the extent specified in the registration form. Data processing serves the purpose of improving your shopping experience and simplifying order processing.
Processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You may withdraw your consent at any time. Your customer account will then be deleted.
Collection, Processing and Disclosure of Personal Data in Orders
When placing an order, we collect and process your personal data only insofar as necessary for the fulfilment and processing of your order and the handling of enquiries.
Providing the data is necessary for concluding the contract. Failure to provide the data will result in no contract being concluded. Processing is carried out on the basis of Art. 6 (1) lit. b GDPR.
Your data may be shared with shipping companies, dropshipping and fulfilment providers, payment service providers, order processing providers and IT service providers. Data transfer is limited to the minimum necessary extent and carried out in accordance with applicable legal requirements.
Last updated: 22 October 2024