General Terms and Conditions and Customer Information
I. General Terms and Conditions
§ 1 Basic Provisions
(1) The following terms and conditions apply to contracts that you conclude with us as the provider (GreenLife GmbH) via the website shop.greenlife.de. Unless otherwise agreed, the inclusion of any own terms and conditions used by you is rejected.
(2) A consumer within the meaning of the following provisions is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial activity nor to their independent professional activity. An entrepreneur is any natural or legal person, or a partnership with legal capacity, who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.
§ 2 Conclusion of the Contract
(1) The subject matter of the contract is the sale of goods.
(2) By placing the respective product on our website, we submit to you a binding offer to conclude a contract via the online shopping cart system under the conditions stated in the item description.
(3) The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase are placed in the “shopping cart.” You can access the “shopping cart” via the corresponding button in the navigation bar and make changes there at any time.
After clicking the “Checkout” or “Continue to Order” button (or a similar designation) and entering your personal data as well as the payment and shipping conditions, the order details will finally be displayed to you as an order overview.
If you use an immediate payment system as the payment method, such as PayPal (Express/Plus/Checkout), Amazon Pay, or Sofort, you will either be taken to the order overview page in our online shop or redirected to the website of the provider of the immediate payment system.
If you are redirected to the respective immediate payment system, you will make the corresponding selection or enter your data there. Finally, the order details will be displayed to you as an order overview on the website of the provider of the immediate payment system or after you have been redirected back to our online shop.
Before submitting the order, you have the opportunity to review the information in the order overview again, change it, including via the “back” function of your internet browser, or cancel the order.
By submitting the order via the corresponding button, such as “order with obligation to pay,” “buy” / “buy now,” “place paid order,” “pay” / “pay now,” or a similar designation, you declare legally binding acceptance of the offer, whereby the contract is concluded.
(4) Your requests for the preparation of an offer are non-binding for you. We will submit a binding offer to you in text form, for example by email, which you may accept within 5 days, unless a different deadline is stated in the respective offer.
(5) The processing of the order and the transmission of all information required in connection with the conclusion of the contract takes place by email, partly automatically. You must therefore ensure that the email address you have provided to us is correct, that receipt of emails is technically guaranteed, and in particular that it is not prevented by spam filters.
§ 3 Special Agreements on Offered Payment Methods
(1) Payment via “PayPal” / “PayPal Checkout”
If you select a payment method offered via “PayPal” / “PayPal Checkout,” payment processing is carried out by the payment service provider PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg; “PayPal”). The individual payment methods via “PayPal” are shown to you under a correspondingly labeled button on our website and during the online ordering process. “PayPal” may use additional payment services for payment processing; where special payment terms apply, you will be informed of these separately. Further information about “PayPal” can be found at https://www.paypal.com/de/webapps/mpp/ua/legalhub-full.
§ 4 Right of Retention, Retention of Title
(1) You may exercise a right of retention only insofar as it concerns claims arising from the same contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.
(3) If you are an entrepreneur, the following additionally applies:
a) We retain title to the goods until all claims arising from the ongoing business relationship have been settled in full. Before ownership of the goods subject to retention of title passes, pledging or transfer by way of security is not permitted.
b) You may resell the goods in the ordinary course of business. In this case, you hereby assign to us all claims in the amount of the invoice total that accrue to you from the resale, and we accept the assignment. You remain authorized to collect the claim. However, if you do not properly meet your payment obligations, we reserve the right to collect the claim ourselves.
c) In the event of combination and mixing of the goods subject to retention of title, we acquire co-ownership of the new item in proportion to the invoice value of the goods subject to retention of title to the other processed items at the time of processing.
d) We undertake to release the securities to which we are entitled at your request to the extent that the realizable value of our securities exceeds the claim to be secured by more than 10%. The selection of the securities to be released is at our discretion.
§ 5 Warranty
(1) The statutory rights for liability for defects apply.
(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage, and to notify us and the carrier of any complaints as soon as possible. Failure to do so has no effect on your statutory warranty claims.
(3) If a characteristic of the goods deviates from the objective requirements, the deviation is deemed agreed only if you were informed of it by us before submitting your contractual declaration and the deviation was expressly and separately agreed between the contracting parties.
(4) If you are an entrepreneur, the following applies in deviation from the above warranty provisions:
a) Only our own information and the manufacturer’s product description are deemed agreed as the condition of the goods, but not other advertising, public promotions, or statements by the manufacturer.
b) In the event of defects, we provide warranty at our discretion by repair or replacement delivery. If remedying the defect fails, you may, at your discretion, demand a reduction in price or withdraw from the contract. Remedying the defect is deemed to have failed after the second unsuccessful attempt, unless something else arises in particular from the nature of the goods or defect or from other circumstances. In the event of repair, we are not required to bear the increased costs incurred by transporting the goods to a location other than the place of performance, unless the transport corresponds to the intended use of the goods.
c) The warranty period is one year from delivery of the goods. The shortening of the period does not apply:
to culpably caused damages attributable to us resulting from injury to life, body, or health, or to other damages caused intentionally or through gross negligence;
insofar as we have fraudulently concealed the defect or have assumed a guarantee for the condition of the item;
to items that have been used for a building in accordance with their customary use and have caused its defectiveness;
to statutory recourse claims that you have against us in connection with defect rights.
§ 6 Choice of Law, Place of Performance, Place of Jurisdiction
(1) German law applies. For consumers, this choice of law applies only insofar as it does not deprive them of the protection granted by mandatory provisions of the law of the state of the consumer’s habitual residence (principle of favorability).
(2) The place of performance for all services arising from the business relationships existing with us, as well as the place of jurisdiction, is our registered office, provided that you are not a consumer but a merchant, a legal entity under public law, or a special fund under public law. The same applies if you have no general place of jurisdiction in Germany or the EU, or if your place of residence or habitual residence is unknown at the time the action is brought. The authority to also bring proceedings before a court at another statutory place of jurisdiction remains unaffected.
(3) The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.
II. Customer Information
Identity of the Seller
GreenLife GmbH
Sacktannen 1a
19057 Schwerin
Germany
Telephone: 0385-77 337 71
Email: info@greenlife.de
We are neither willing nor obliged to participate in dispute resolution proceedings before consumer arbitration boards.
Information on the Conclusion of the Contract
The technical steps for concluding the contract, the conclusion of the contract itself, and the correction options are carried out in accordance with the provisions “Conclusion of the Contract” in our General Terms and Conditions (Part I).
Contract Language, Storage of the Contract Text
3.1. The contract language is German.
3.2. The full contract text is not stored by us. Before submitting the order via the online shopping cart system, the contract data can be printed using the browser’s print function or saved electronically. After we receive the order, the order data, the legally required information for distance contracts, and the General Terms and Conditions will be sent to you again by email.
3.3. For offer requests outside the online shopping cart system, you will receive all contract data as part of a binding offer in text form, for example by email, which you can print or save electronically.
Codes of Conduct
4.1. We have submitted to the Käufersiegel quality criteria of Händlerbund Management AG, available at: https://www.haendlerbund.de/de/downloads/kaeufersiegel/kaeufersiegel-zertifizierungskriterien.pdf.
Essential Characteristics of the Goods or Service
The essential characteristics of the goods and/or service can be found in the respective offer.
Prices and Payment Terms
6.1. The prices stated in the respective offers, as well as the shipping costs, are total prices. They include all price components, including all applicable taxes.
6.2. No shipping costs apply.
6.3. Any costs incurred for money transfers, such as bank transfer or exchange-rate fees charged by credit institutions, must be borne by you in cases where delivery is made to an EU member state but payment was initiated outside the European Union.
6.4. The payment methods available to you are shown under a correspondingly labeled button on our website or in the respective offer.
6.5. Unless otherwise stated for the individual payment methods, payment claims arising from the concluded contract are due for payment immediately.
Delivery Conditions
7.1. The delivery conditions, delivery date, and any existing delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer.
7.2. If you are a consumer, the law provides that the risk of accidental loss and accidental deterioration of the sold item during shipment passes to you only upon handover of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or another person designated to carry out the shipment.
If you are an entrepreneur, delivery and shipment are at your risk.
Statutory Liability for Defects
Liability for defects is governed by the “Warranty” provision in our General Terms and Conditions (Part I).
These General Terms and Conditions and customer information were prepared by the lawyers of Händlerbund, who specialize in IT law, and are continuously reviewed for legal compliance. Händlerbund Management AG guarantees the legal security of the texts and is liable in the event of warnings. Further information can be found at: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service.